Privacy Policy

To provide and improve our GST billing software, we collect information essential for operations:

• Account Information: Your name, email, contact number, and company details required to set up and manage your BillArc account.
• Billing & Invoice Data: Information you input into the software, such as customer details, product information, and transaction data for generating invoices.
• Usage & Technical Data: We automatically collect data on how you interact with our service, like IP addresses and device type, to enhance security and user experience.

Your data is used strictly for legitimate business purposes:

• Service Delivery: To operate the BillArc platform, generate your GST invoices, manage inventory, and provide customer support.
• Platform Improvement: Analyzing aggregated, non-identifiable data helps us add new features and make BillArc more intuitive.
• Communication: To send important service updates, security alerts, and support messages.

We do not sell your personal data. We only share information with trusted third-party service providers for essential functions:

• Payment Processors: To securely handle payments for premium subscriptions.
• Cloud Hosting Providers: To securely store your business data on our behalf.
• Analytics Services: To help us understand service usage and improve our platform.

Protecting your data is our highest priority. We implement robust, industry-standard security measures:

• Encryption: All data is encrypted in transit (using SSL/TLS) and at rest.
• Access Control: We enforce strict internal access controls for legitimate support and maintenance.
• Regular Audits: Our infrastructure is regularly audited for security vulnerabilities.

We use cookies for essential website functionality:

• Essential Cookies: Necessary to keep you logged in and maintain your session securely.
• Performance Cookies: Help us understand how our website is used so we can improve it.
• You can manage your cookie preferences through your browser settings.

We retain your data only as long as your account is active or as needed to provide services. After account closure, some information may be retained to comply with legal obligations (e.g., for tax purposes), resolve disputes, and enforce our agreements before being securely deleted.

You have full control over your data:

• Access and Update: You can review and update your account information from your dashboard.
• Data Portability: You can export your billing and customer data from our platform.
• Account Deletion: You can request the permanent deletion of your account and all associated data.

If you have any questions about this Privacy Policy, please contact us at info@webarclight.com.