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From your dashboard, click the "Create New" button and select "Invoice". Fill in the client details, add line items with their quantity and rate, apply any necessary taxes or discounts, and then click "Save" or "Save & Send".

For accounting accuracy, finalized invoices cannot be directly edited. The correct procedure is to issue a 'Credit Note' to cancel the original invoice, and then create a new, corrected invoice. This maintains a clear audit trail.

Please go to the "Settings" > "Company Profile" section. Ensure you have uploaded your logo and filled in all fields like Company Name, Address, and GSTIN. Once saved, these details will automatically appear on all new documents.

This usually happens for one of two reasons: 1) The wrong GST rate is applied to a line item. Please double-check the tax slab selected for each item. 2) The price entered is 'Tax Inclusive' but the system is set to 'Tax Exclusive' (or vice-versa). Check your item settings to ensure the price type is correct. The total is calculated as (Subtotal + GST) - Discount.

In BillArc, discounts are applied to the subtotal *before* taxes are calculated. This is the standard practice for most businesses. For example: (Item Price - Discount) + GST on the discounted price.

Our system performs calculations to several decimal places for accuracy and then rounds the final grand total to two decimal places as per standard currency format. A difference of 1-2 paise is normal due to this rounding process and is generally accepted in accounting.

Navigate to "Settings" > "Document Preferences". Here you can set a prefix for your invoices (e.g., 'BA-2024-') and define the next number in the sequence. The system will then auto-increment from that number for future invoices.

Yes. Go to the "Reports" section and select the "All Invoices" or "All Clients" report. You can then export this data as a CSV or Excel file, which serves as a backup for your records.